What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run your wallet and process your deposits and withdrawals — name, contact details, payment method identifiers like your bKash or Nagad number, and your transaction history. Device data such as your IP address,
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browser type, and session activity helps us detect unusual login attempts and keep your account secure. We do not sell your data to third parties, and we do not share it with marketing partners outside of what is needed to operate the platform. Any data linked
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to your Rocket or Nagad transactions is held only as long as required for account management and any applicable compliance obligations in your region. Retention periods depend on local law and the nature of your account activity. If you close your account, we will delete or
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anonymise personal data within the period required under applicable rules for your eligible region. We use SSL encryption across the platform, and payment credentials are never stored in plain text on our servers. You can request a copy of your data or ask us to correct
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inaccurate records by reaching our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.